IRSC Global provides a variety of resources for students. For additional information on college services, scroll to the upper right-hand corner of this page and click the magnifying glass to access the search bar or use the Quick Links button.
Student Success Guide
The Student Success Guide provides useful information to navigate IRSC’s online systems and resources. Students learn how to set up RiverMail, navigate MyPioneerPortal, log into online classes, review student support resources, and much more! We recommend all new online students review this guide in full.
Online Learning Sessions
Now that you’ve enrolled in an online class at IRSC, what’s next? Online Learning Sessions are offered at the beginning of each semester and provide tips for navigating the Blackboard learning management system and setting up your student email (RiverMail) account, and suggestions for success during your time at IRSC. Learn more or register for an upcoming Online Learning Session.
IRSC Global Orientation
The IRSC Global Student Orientation (GSO1000) is an optional course that gives students hands-on practice inside the Blackboard learning management system. Students who are new to online learning at IRSC will find this course in the “My Courses” section inside Blackboard.
Blackboard Introduction and Navigation Tutorial
Blackboard is the learning management system at IRSC. Get started with this quick navigation video and learn how to successfully log into Blackboard and locate your courses.
SmarterMeasure is a web-based assessment that measures a learner’s readiness for succeeding in an online and/or technology-rich learning program based on non-cognitive indicators of success. It indicates the degree to which an individual student possesses attributes, skills, and knowledge that contribute to success in learning. SmarterMeasure is available to IRSC students for free through the IRSC Global Student Orientation (GSO1000 course). You can also contact IRSC Global staff.
Virtual Connections Club
The Virtual Connections Club provides a unique opportunity for IRSC Global students to become more involved in co-curricular activities. The club provides a variety of engaging online student activities and events based on students' ideas and interests. Virtual Connections strives to improve the social and academic development of online students, as well as provides meaningful ways to encourage online collaboration and interactivity.
Students looking for assistance with Blackboard should visit the IRSC Blackboard Help Center for 24/7 support. Here students may call, live chat, create a ticket, browse help topics, reset their pin and more. View the tutorial for tips on navigation through MyPioneerPortal. If you experience trouble with your browser, read more about browser support.
Microsoft Office 365
Do you need to write a paper, create a presentation, or store course material in the cloud? Because you’re an IRSC student, we’ve got you covered! Your RiverMail account is hosted on Office 365. Office 365 is Microsoft’s online productivity suite, and you can download it for free! Simply log into MyPioneerPortal, and click the Office 365 icon. Click the “Install Office” button and follow the instructions on the screen.
Blackboard Mobile App
Blackboard has a mobile app for both Apple and Android users. The mobile app provides quick access to courses, instructors and other students. In the app, you can perform a variety of activities such as viewing course content and announcements, taking assignments and tests, participating in discussions and interacting with your class through Blackboard Collaborate. View the Blackboard Mobile Quick Start Guide to set the app up on your phone.
IRSC offers free online tutoring and academic support services for most subjects 24 hours a day, seven days a week through Smarthinking. Personalized tutoring and homework help is available for most subjects, and expert guidance can help improve your writing—from essays to resumes. Each student is allocated free hours every semester. Access this resource from inside your Blackboard courses.
Academic Support Centers
The Academic Support Centers, or ASC, offer students several benefits. This includes free in-person tutoring and workshops, test preparation, the ability to borrow resources, and more.
The ASC can also review your paper through ASC Us! online. Upload your writing submission and receive tutor feedback and strategy via email.
IRSC librarians can help you through all stages of the research process, including finding sources for any project and reviewing your paper for citation formats (APA, MLA, etc.). There are libraries on each IRSC campus. To contact a librarian, email firstname.lastname@example.org or text 772-410-5662.
IRSC Student Handbook
The IRSC Student Handbook and Planner provides a variety of information for students, including the academic calendar, policies, procedures, campus locations, safety and security, and more.
How to Succeed in an Online Course
Online course delivery provides an opportunity to learn and complete assignments on a more flexible schedule. Discover tips for making your online learning experience a success, including best practices for studying and time management.
Essential Technical Skills Checklist
The page outlines the technical skills that every online student should master, including basic computer functions, word processing application competencies, how to access and use the internet, online communications skills and more.
Email your questions and comments to the Student Learning Coordinators at email@example.com.
All students are encouraged to work through the Ombudsman/Student Advocate and the internal complaint and appeal process provided by Indian River State College. However, if students feel further investigation is warranted, they can contact The Florida College System (FCS) at http://www.fldoe.org/policy/cie/file-a-complaint.stml.
Distance Education students who have completed an applicable internal institutional grievance process may also appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, visit FL-SARA Complaint Process.